New England Council member Zipcar recently announced that the company has lowered the hourly rates for short-term rentals for drivers that rent Zipcar vehicles to drive for Uber.
Zipcar announced in February that the company has partnered with Uber to allow Uber drivers to rent Zipcar vehicles for a few hours at a time to drive for the ride-sharing company. The program is only active at three Zipcar locations in Boston for the time being. The partnership allows Zipcar to both expand membership and experiment with new uses for the company’s rental vehicles.
When initially launched, both companies received feedback that the hourly rate and fees were too high, prompting Zipcar and Uber to change the pricing of the program. Zipcar spokeswoman Lindsay Wester said, “This was always an initial deployment of the partnership, and was then focused on testing, learning, and iterating as necessary.”
The New England Council commends Zipcar for offering this unique program to Boston-area drivers and taking steps to address customer feedback. Read more in The Boston Globe.