People’s United Bank to Partner with Zenmonics to Facilitate Digital Transformation

NEC member People’s United Bank recently announced its partnership with Zenmonics, a global provider of software that supports all channels in a financial institution on a single platform. With Zenmonics’ help, People’s United intends to evolve and update its branch and digital account acquisition.

Zenmonics’ channelUNITED® modules will support People’s United’s digital transformation by allowing the bank to connect with customers in self-service and assisted channels. It is also currently the only market-available solution to facilitate digital transformation across engagement points that include consumer online and mobile, banker sales, servicing, teller, account origination and kiosk.

Lee Powlus, senior executive vice president and chief administrative officer of People’s United Bank said, “Of the options we evaluated, we found Zenmonics’ channelUNITED to be a strong, viable omni-channel solution that allowed us to accelerate our digital transformation. We are committed to creating a high-quality, multi-dimensional service approach, both business and personal, using technology to augment the experience and expertise of our bankers.”

The NEC applauds People’s United Bank for their sustained commitment to improving the banking experience and congratulates them on this partnership.

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