Manchester Airport Introduces Technology to Assist Visually Impaired Travelers
Manchester-Boston Regional Airport (MHT) recently unveiled a new technology to aid visually impaired travelers throughout their terminal. Manchester-Boston Regional is the largest airport in the state of New Hampshire.
Manchester Airport partnered with technology company Aira to implement these changes. Aira’s mission is to provide instant support and information to blind and low-vision persons by connecting them to a remotely-located agent through their App. Such “visual interpreters” aim to enhance the airport experience for passengers, providing them with the resources to navigate through the gates, interact with airline or airport staff, and to help organize their ground transportation. Passengers can download the app from Apple’s App Store or Google Play Store.
Manchester-Boston Regional Airport Director Ted Kitchens adds, “We continually look to evaluate and enhance the customer experience at MHT.”
The Council congratulates Manchester-Boston Regional Airport on this initiative to use technology to assist passengers.